Returns and Exchanges

Dear Valued Customers,

All sales are final. We regretfully inform you that refunds and exchanges are currently unavailable.

We genuinely care about your shopping experience and want to ensure that you receive top-quality products. Therefore, we kindly request you to carefully inspect your order upon delivery. In the rare event that you encounter a damaged, or incorrect item, we urge you to reach out to us immediately.

Your satisfaction is our utmost priority, and we are here to assist you promptly. Please don't hesitate to send us an email at tiellecandle@gmail.com, describing the issue you faced. By doing so, you enable us to thoroughly evaluate the matter and take appropriate action to make things right.

Thank you for choosing Tièlle Candle as your trusted source for all your candle needs. We appreciate your understanding and support!

Warmest Regards,
The Tièlle Candle Team